Why is patient-centric healthcare technology needed in India?

Since digitization, technology has not only changed every aspect of our lives, but has also transformed the business model across all industries, and the healthcare industry is no exception. The health sector is moving from fee-for-service and institutionalized health care to results-based health care (pay-for-performance). It rewards caregivers who meet higher standards of care and exhibit evidence-based service goals. This typically assesses provider performance by looking at important actions that result in better outcomes and patient satisfaction.

The post-pandemic world we live in today is increasingly turning to technology to solve its most critical problems. The potential of technology to create easily accessible, affordable and efficient health systems is limitless. With the wonders of medical technology, there is more emphasis on patient-centered design.

Technological transformation

Gaps in conventional medical practice are prompting these changes: Patients are primarily passive participants in healthcare decisions because they are not actively involved. They are also subjected to unnecessary, dangerous tests and treatments, and sometimes receive incorrect treatment. In addition, the cost of treatment has increased without improving the quality of care provided.

Many of these flaws can be corrected through technology and can encourage and support better practices. To make day-to-day decisions, caregivers can rely on a significant amount of digital data from various interconnected sources (devices, trials, research, best practices, training, patient data, etc.). They can further improve this by using cross-functional capabilities – transforming point-of-care into evidence-based practice drives massive change.

Digital tactics translate into patient-centered care

In the modern era, thanks to digital technology, patients and their families are highly empowered consumers in daily life. Healthcare providers need to implement digital methods that will allow them to develop strong patient-doctor relationships and deliver top-notch patient experiences when they need a change. By better connecting patients, physicians and healthcare systems, digital healthcare transformation and cutting-edge technology solutions can improve healthcare services. Service accessibility and real-time care delivery are enhanced by mobile health apps and solutions that connect patients and healthcare professionals. Healthcare professionals can act immediately as digital technologies allow all historical patient condition data to be stored in a single repository. Moreover, in India, accessibility to healthcare is being restructured and changed by technology and a patient-centric approach.

Patient-centered approaches

Hybrid care approach

The healthcare industry has seen a paradigm shift from in-person counseling and treatment to digital care post-pandemic. The rapid adoption of health technologies has also changed the way patients and physicians communicate. The best aspects of in-person care and telehealth have been combined through innovative processes and technical advancements. This hybrid care paradigm relies on technology for patient consultation, monitoring and scheduling when a patient’s condition can be managed remotely. The hybrid model offers patient convenience and takes less time, while physicians or other healthcare professionals see it as a chance to provide proactive care at the lowest possible cost.

Cloud-based electronic medical records

Electronic medical records (EMRs) bring together data from across the ecosystem and are gradually making their way into healthcare systems, although they have been an elusive goal until now. AI-powered electronic health records can increase process efficiency and decision-making to improve the quality of healthcare. Access to vast, real-time patient data can dramatically improve patient outcomes at the point of care. In order to promote the active participation of patients, this data can also be integrated into their routine treatment and well-being. Due to the increasing use of the Internet, many stakeholders can securely store health data in the cloud and access it when needed.

Personal and portable health care

Many new technologies including wearable medical devices, screening tools, 3D printers, remote analyzers and mobile health apps have enabled individualized and accessible treatment of patients in various parts of India. Treatments will likely become more specialized as medical tools and equipment become smaller and more portable. This can contribute to the flexibility, accessibility and accuracy of health services. Healthcare providers can then improve patient outcomes by increasing staff and process efficiency. Patients don’t have to waste valuable time traveling or trying numerous treatments because they can instantly receive the best ones.

Digital health interventions

Thanks to smartphones and the Internet, Indian consumers have become accustomed to having access to information wherever and whenever they are. Many people have similar health care expectations. A growing number of people are using the Internet to book appointments, get advice and prescription drugs, and monitor their health. Access to real-time medical information and interventions improves patient experience and outcomes. Additionally, AI and automation allow medical professionals to spend more time interacting with patients and compiling medical data.

The road ahead

For health services to be of high quality and sustainable, technology is necessary. The health sector is exploring new approaches to integrate digital and technical advancements in India’s urban and rural primary healthcare clinics to make universal health coverage a reality. This involves improving telemedicine, establishing dashboards for better decision-making, and developing creative ways to increase the caliber of healthcare services. Such solutions could elevate the standard of healthcare, lighten the workload of healthcare professionals and ensure that patients receive high-quality care. Additionally, sustainability and integration with the healthcare system continue to be primary goals as the healthcare industry strives to integrate technology into healthcare.



The opinions expressed above are those of the author.


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