Voice-activated digital assistants to drive the health technology revolution in 2022 and beyond, Health News, ET HealthWorld
Voice apps are becoming increasingly popular, driven by the proliferation of smart speakers and consumers using voice search on their smartphones. Voice provides an easy and intuitive way to interact with devices, saving consumers time and clicks. Voice is now making strides in healthcare, an industry that urgently needs the efficiency that voice can bring.
In medicine, clinicians are subjected to a large amount of administrative work, as these clerical tasks drastically overshadow the time spent caring for patients. Studies show that physicians spend two hours on administrative tasks (clinical documentation, prescription paperwork, etc.) for every hour spent on patient care, leading to high levels of physician burnout. The Covid pandemic has greatly aggravated the situation: taking care of the influx of Covid patients adds even more pressure and stress, not to mention the corresponding administrative tasks that doctors have to perform. Voice-based clinical digital assistants can help alleviate some of these pressures.
Clinical digital assistants are a new category of solutions that use voice technologies, machine learning and natural language processing (NLP) to help doctors with administrative tasks such as clinical documentation, coding and data retrieval relevant to patients, such as lab results or vital signs. electronic health record (EHR) system. The most advanced solutions are trained on substantial data sets and can understand medical terms in all specialties with a high level of accuracy. They leverage state-of-the-art NLP techniques to understand the natural variations of language – users are not required to memorize commands by heart; they speak rather naturally, as they would with a colleague, and the digital assistant understands their intentions and performs the tasks requested. Performing these tasks by voice is significantly faster, so physicians have more time and mental energy to devote to patient care.
As clinical digital assistants evolve, there are many additional types of tasks they can potentially take on. Other time-consuming administrative tasks, such as ordering medication or authorizing insurance are obvious examples. More exciting applications, including providing more proactive support to physicians, such as tracking test results, monitoring patient status, and then relaying information to physicians and staff when an intervention is necessary are possible in the foreseeable future.
In the United States, clinicians are already adopting clinical digital assistants to help combat burnout and give doctors more time to devote to patient care. As the healthcare system in India goes digital, the potential of these clinical digital assistants increases. It will be prudent to determine early on how best to integrate these assistants into the broader industry technology stack to help India maximize the transformative potential of technology in healthcare. With foresight and forethought, India has the opportunity to establish itself as the world leader in the use of technological innovations in healthcare.
By Punit Singh Soni, Founder and CEO – Suki
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