New Online Health Care Website Helps Vets Explore Options | Kentucky


LOUISVILLE, Ky. (KT) – The American Association of Retired Persons, or AARP, has launched a new tool to help veterans, military families and their caregivers explore the health care options available through the United States Department Veterans Affairs or the Department of Defense.

“Now more than ever, veterans and military families need help accessing the health care benefits they have earned by serving our country,” said Charlotte Whittaker, president of AARP Kentucky. “This one-time, free resource will help make the process less confusing and less overwhelming for Veterans and Military families as they navigate their options.”

Even before the pandemic, veterans and their families struggled with where to start when deciding the best path for their health care needs: VA health care, Military Tricare, Medicare, private insurance, or Medicaid. Recently, more than 340,000 veterans have been diagnosed with COVID-19 and VA medical centers have reported nearly 15,000 deaths from the disease.

In addition, of the 312,000 veterans living in Kentucky, only 34% of eligible people used their benefits in VA health care, according to the US Census Bureau. Yet the AARP asserts that the quality of care provided by VA is generally equal to or better than that provided in the private sector. Either a misunderstanding or a frustration with the application process, many veterans simply forgo VA health benefits. Often times, confusion over qualification requirements prevents veterans from receiving their health benefits.

The AARP Veterans and Military Families Health Benefits Navigator can help families:

–Learn more about the health benefits provided by the VA and DoD.

– Understand how to apply for and register for VA health care.

–Identify how to obtain assistance from representatives who have experience and knowledge of the VA process for granting benefits.

The AARP Veterans and Military Families Health Benefits Navigator is available online at For more information and other resources for veterans, visit

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